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October 20, 2005
"So I am here with all my resources" or, Outsourcing and the English Language
Noel sent me a great article last week about the joys and perils of outsourcing. Some of my favorite bits were when the author quoted his Indian personal assistants.
I would try to adapt myself as per your requirements that would lead to desired satisfaction
It would be great if you could invest your time and patience on giving thought about his plans. Do revert and let Jacobs know about your suggestions on the same. As you know that your decision would be accepted with utmost respect.
There are a few grammatical errors, yes, but overall it's still within striking range of standard English. And yet, itl sounds...foreign. It's almost as if a thesaurus, an English phrase book, and a style guide for business writing all went on vacation together and came back with a tan and an souvenier shell lei. Word choices are just barely off, edging into the gray expanse of shades of meaning. There's an uncanny sense of restrained effusion, polite hyperbole, or some other unquantifiable mixture pervading the text.
Today, I received my own outsourcing gem of an e-mail.
Dear Elissa Weichbrodt, Thank you for contacting Dell US Warranty Support.I would like to inform you that the response you received was not a human one but an auto generated one. As soon as the mail hits the server it gives out a response which lacks human touch. As the auto response could not provide a solution, I am here with all my resources to help you resolve the issues you are facing with your Dell system.
As per the mail I recieved , it is clear that the Ac Adaptor and Power Cord has gone bad and needs to be replaced.
"I am here with all my resources to help you resolve the issues you are facing." I love it. I may already be spoiled by someone else's outsourcing...
Carefully Dramatized Life Accounts , Writing | By elissa | 03:34 PM
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